Privacy Policy

Welcome to PR Pro ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our AI-powered public relations (PR) assistance app ("App" or "Service").

This Privacy Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: PR Pro
Email: charlie@pr-pro.ai

2. What Data We Collect

We may collect and process the following categories of personal data:

a. Personal Identification Data

  • Full name
  • Email address
  • Job title (optional)
  • Company or organisation name (optional)
  • Payment details (processed by a third-party provider)

b. User-Generated Content

  • Press releases, campaign drafts, bios, and other PR-related content you enter into the app

c. Technical and Usage Data

  • IP address
  • Device type, browser, and operating system
  • Pages viewed and session duration
  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Data

We process your data on the following legal bases:

Purpose Legal Basis (UK GDPR)
To provide and operate our app Contractual necessity
To respond to customer service requests Legitimate interests
To send administrative communications Legitimate interests or consent
To improve user experience Legitimate interests
To process payments Contractual necessity
For marketing (if opted in) Consent
To comply with legal obligations Legal obligation

4. Data Sharing

We may share your personal data with:

  • Service Providers (e.g. cloud hosting, analytics, payment processors)
  • Legal authorities if required by law
  • Business partners in the event of a merger, acquisition, or sale

We ensure all third parties uphold appropriate data protection standards.

5. International Data Transfers

Some of our service providers may be located outside the UK (e.g. in the EEA or USA). Where we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs)
  • Adequacy decisions issued by the UK Government

6. Cookies & Similar Technologies

We use cookies to:

  • Maintain user sessions
  • Analyse usage trends
  • Remember preferences

You can manage your cookie preferences via your browser or our cookie banner. For full details, please see our [Cookie Policy].

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes it was collected for
  • Comply with legal and accounting obligations
  • Resolve disputes or enforce our terms

You may request deletion of your account at any time by contacting us.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access – Request a copy of the personal data we hold about you
  • Rectification – Request correction of inaccurate or incomplete data
  • Erasure – Request deletion of your data ("right to be forgotten")
  • Restriction – Request limitation on processing
  • Portability – Request a copy of your data in a machine-readable format
  • Objection – Object to processing based on legitimate interests
  • Withdraw Consent – Where processing is based on consent

To exercise these rights, email us at charlie@pr-pro.ai. We may ask for verification to process your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/

9. Children's Data

Our service is not intended for users under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the app or by email. Please review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at charlie@pr-pro.ai