Welcome to PR Pro ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our AI-powered public relations (PR) assistance app ("App" or "Service").
This Privacy Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller: PR Pro
Email: charlie@pr-pro.ai
2. What Data We Collect
We may collect and process the following categories of personal data:
a. Personal Identification Data
- Full name
- Email address
- Job title (optional)
- Company or organisation name (optional)
- Payment details (processed by a third-party provider)
b. User-Generated Content
- Press releases, campaign drafts, bios, and other PR-related content you enter into the app
c. Technical and Usage Data
- IP address
- Device type, browser, and operating system
- Pages viewed and session duration
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Data
We process your data on the following legal bases:
Purpose | Legal Basis (UK GDPR) |
---|---|
To provide and operate our app | Contractual necessity |
To respond to customer service requests | Legitimate interests |
To send administrative communications | Legitimate interests or consent |
To improve user experience | Legitimate interests |
To process payments | Contractual necessity |
For marketing (if opted in) | Consent |
To comply with legal obligations | Legal obligation |
4. Data Sharing
We may share your personal data with:
- Service Providers (e.g. cloud hosting, analytics, payment processors)
- Legal authorities if required by law
- Business partners in the event of a merger, acquisition, or sale
We ensure all third parties uphold appropriate data protection standards.
5. International Data Transfers
Some of our service providers may be located outside the UK (e.g. in the EEA or USA). Where we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses (SCCs)
- Adequacy decisions issued by the UK Government
6. Cookies & Similar Technologies
We use cookies to:
- Maintain user sessions
- Analyse usage trends
- Remember preferences
You can manage your cookie preferences via your browser or our cookie banner. For full details, please see our [Cookie Policy].
7. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes it was collected for
- Comply with legal and accounting obligations
- Resolve disputes or enforce our terms
You may request deletion of your account at any time by contacting us.
8. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Access – Request a copy of the personal data we hold about you
- Rectification – Request correction of inaccurate or incomplete data
- Erasure – Request deletion of your data ("right to be forgotten")
- Restriction – Request limitation on processing
- Portability – Request a copy of your data in a machine-readable format
- Objection – Object to processing based on legitimate interests
- Withdraw Consent – Where processing is based on consent
To exercise these rights, email us at charlie@pr-pro.ai. We may ask for verification to process your request.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/
9. Children's Data
Our service is not intended for users under the age of 13, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via the app or by email. Please review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at charlie@pr-pro.ai